ABOUT US

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ABOUT US

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Imminent Solar is an Australian owned solar company, passionate about renewable energy and the state of our world. Incorporated with a belief, that renewable energy and energy efficiency have a big role to play in helping Australia to reduce its dependency on fossil fuels and its impact on the environment. Imminent Solar is a quiet achiever and continues its tradition as a leader in the field with many industry firsts.

The company enjoys an enviable record of consumer satisfaction from homeowners to business entrepreneurs and captains of industry in provision of a seamless transition to a proven renewable energy resource. We are committed to embracing current technology and providing tailor made solutions of technical excellence in supply of project specific highly efficient quality products at a cost effective price point. Our world-class solar power systems of international standards are supported by industry leading warranties and our legendary customer service..

Our manufacturing partners create advanced energy efficient products based on the latest technology – and we help you choose the best product, with the best value, for your needs.

Our team consists of complete range of professionals, from technical to commercial and legal expertise. With a team of experienced veterans, passionate about providing tailor made solutions at affordable prices, why not go Solar with a company that shares your commitment to environmentally sustainable lifestyle.


We recognize that the customer is at the heart of our business. Our network is built on satisfied customers spreading the word about the benefits of alternative energy solutions and our great value. Our approach is to install systems adhering to the highest engineering standards while making the switch simple for our customers.

Why us ?

1 . DEDICATED & EXPERT TEAM

At Imminent Solar, we make customer service as our topmost priority. We make sure the customer get full support from our team at pre-installation and post-installation.

All our installers are licensed under CEC. Each installer and designer adheres to Australian standards for guaranteed quality and safe solar installation.

At Imminent Solar each solar consultant is trained to analyze the customer needs and also keeping in mind family size, previous energy usage, tailor a system that would suit your needs.

 
2 . QUALITY

Imminent Solar has been able to ensure that all products provided are of the highest quality. Imminent Solar is committed to supplying only certified and accredited solar equipment. The systems we provide all meet Australian Standards.

 
 
 
Terms and Conditions of Agreement between the Company ("we" or "us") and the Customer ("You")
1. Cooling off Period:
A 10 day cooling off period may apply to this agreement / contract, after the expiration of the cooling off period (if applicable) the deposit paid is not refundable and further cancellation fees and losses may apply if you cancel the Contract.
2. Scope of Contract:
This agreement is limited to supply and installation of Products and Services set out on the Contract Form and does not include the cost to install solar meters or smart meters, we will provide reasonable assistance to facilitate water/gas/grid connection, but actual connections are performed by your utility supplier/retailer who supplies /utilities /electricity and we do not make any commitments, representation or warranties regarding the time, availability of or terms of connection. You are required to deal with your utility supplier to ensure their roles are fulfilled effectively. It is a term of this Contract that customers do not disclose the pricing set out in the Contract to equipment supply companies, installers or sub- contractors and you agree that if you breach this term, we will suffer loss and damage.
3. Changes or Variations to Agreement:
          i. You agree that certain changes to the site layout and installation plan may be necessary due to onsite issues which only become apparent at the time of installation. While every effort is made at the time of preparing the Contract to ensure all variations specific to your job are noted, if some changes need to be made based on the installers pre-installation site check or on the installation date which require changes to the cost of Products and Services, you will be notified as soon as possible about any variation to the price. You will be allowed to cancel the Contract and seek a refund, but only if there were no errors and non-disclosures on your part.
          ii. If there is any change to your eligibility for rebates or RECs (Renewable Energy Certificates), you will be required to pay the price (shown before such rebates and discounts) for the Products and Services set out in this Contract.
4. Government Permits:
Government regulations for solar panels, solar hot water systems and rain water/grey water tank installations vary with each municipality and you may be required to obtain one or more permits in order to legally use the Products and Services stated in this Contract in your municipality. You agree to be responsible for researching which permit(s) are required in the relevant municipality, as well as the application and payment for all such permits. You agree that any failure by you or an agent to obtain the required permit(s) does not entitle you to cancel this Contract or make any other claim(s) against us with respect to the Products and Services supplied and installed.
5. Installation:
All installations will be carried out by suitably qualified installers with requisite accreditations who will endeavour to install the Products and Services in the best possible manner and methods. Installers have appropriate insurance, compliance and safety certificates which are held by them as required by the applicable regulations. In the event of a force majeure even whereby the supply of the Products and Service is dependent on matters which are out of our control, we make no representations or warranties as to when the Products or Services will be supplied in that event.
6. Warranty:
          i. Your rights under any warranty specified here sit alongside the consumer guarantees which are required under the Australian Consumer Law and cannot be excluded.
          ii. All equipment carries Manufacturer's warranty terms and conditions and if equipment is imported, warranties may be provided by the local importing companies.
          iii. All warranty documentation supplied must be carefully read and kept safe for future reference.
          iv. For goods not of a kind ordinarily acquired for personal, domestic or household use or consumption, liability for breach of a guarantee conferred by the Australian           Consumer Law (under the Competition and Consumer Act 2010 (Cth)), other than those conferred by sections 51 -53 of the Australian Consumer Law, is limited:
                    a. in the case of Products, to any one of the following as determined by us:
                              i. the replacement of the Products or the supply of equivalent Products; or
                              ii. the repair of the Products: or
                              iii. the payment of the cost of replacing the Products or of acquiring equivalent Products: or
                              iv. the payment of the cost of having the Products repaired;
                    b. in the case of Services, to any one of the following as determined by us:
                              i. the supplying of the Services again; or
                              ii. the payment of the cost of having the Services supplied again.
          v. If you have a minor problem the Products and the Services specified in the Contract, we can choose to repair the Products or Services instead of giving you a replacement           or refund. If you have a major problem with the Products and the Services specified in the Contract, you have the right to ask for your choice of a replacement or refund.
7. Retention of Title and Risk
Title to and ownership of the Products and Services installed will pass to you only when payment in full is made by you or your loan provider. You agree, acknowledge and accept that this retention of title clause gives rise to a Security Interest in our favour in accordance with the Personal Property Securities Act 2009 (Cth) and you agree, acknowledge and consent to us registering that security interest on the Personal Property Securities Register. We reserve the right to remove and resell the Products if full payment is not made. Any costs of such recovery will be to your account after resale. You agree that Risk arising out of Products and Services delivered, passes to you on the date on which the Products are installed.
8. Finance and Payment Plans:
If you choose a Payment Plan, you must read and agree to Terms and Conditions of the finance company. You acknowledge that in such case that contract is between You and your Finance Company and is an independent and entirely separate contract for which we make no representations, are not responsible and cannot provide advice on. You hereby consent for the required credit assessments, if required for Payment Plans.
9. Compliance Certificates:
Plumbing and solar hot water installation Compliance Certificates are issued by the Plumbing Industry Commission via the independent licensed plumbers which provide guarantee of workmanship for up to 6 years. You or your agent is required to be present at the installation time to verify and confirm completion with installers. Failure to do so will require the installer to revisit the property which will be an extra cost to you.
10. Rebates/RECs/Instalment Payments:
The Contract required that you assign RECs (Renewable Energy Certificates), VEECS or such other instruments created as a result of Products and Services delivery and Installation, as per the prevailing regulations to us or our nominees. If you wish to retain such instruments, you will be required to pay Total Price as per the Contract. We reserve the right to terminate the Contract if, for reasons beyond our control, significant changes to prices and costs arise from changes to rebates/RECs values. In such instances we will endeavour to assist you with alternative arrangements. You will specifically agree that you will not make any claims beyond a refund of deposit. You acknowledge that significant changes to market traded RECs will affect the value of rebates applied and if more than a 10% variation is recorded on the day of installation, the difference will be payable by you.
11. Acknowledgement:
You confirm, agree, acknowledge and accept that:
          i. Confirmation of your eligibility for rebates, govt. subsidies RECs and any other forms of financial assistance including "Payment Plan" is entirely your responsibility. In the event that such rebates/RECs/Plans are not made available or if you fail to qualify for such programs, it is your responsibility to ensure that Total Price (before applying rebate, program benefits) as shown in the Contract is paid within 14 days of becoming/made aware of the status. In addition, if your non-eligibility is not made known before 14 days of installation or delivery, and if it is not possible to cancel the sale contract or the job/delivery has been completed, you are required to pay the Total Price.
          ii. Energy Tariff's may change from single tariff to TOU (Time of Use) tariff and that energy suppliers have varying terms and plans and these changes will be to your cost.
          iii. You are the registered legal owner and occupier of the property and that you have the required authorization to enter into this Contract for Products and Services, delivery of which will require full access to the property.
          iv. You have verified your eligibility with appropriate bodies for rebates, discounts and repayment plans referred to in the Contract. If you are ineligible, you agree to pay the Total Price of the Products and Services referred to in the Contract.
          v. Each Contract has been specially packaged to suit the customer’s specific needs and is strictly confidential.
          vi. Solar Panel/Solar Hot Water System performances vary from site to site and season to season and that average production estimates are non-binding estimates based on industry standard data available for your location therefore you acknowledge that there may be significant variation of performance from site to site.
12. Disputes and Resolution:
The parties agree to attempt to resolve any disputes independently or via mediation before taking any disputes in relation to or arising out of this Contract to court.
13. Privacy:
Under the Privacy Act your personal information collected as part of the contract or offer, we will not share your personal information to anyone other than for internal administration, installers, creating required documents including for any Payment Plans required by you.

Get in touch with us

Headquartered in Melbourne, we service both residential and commercial properties in Victoria, NSW, ACT and Queensland. Contact us today to start your transition to solar.

Imminent Solar Australia Pty Ltd

1300 44 70 22

sales@imminentsolar.com.au

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